A Personal Recap from Talia Lockard, Panel Moderator and Sales Director at Hosteeva
As the Director of Sales and Marketing at Hosteeva, I had the incredible opportunity to moderate a panel at the IMN Short Term Rental Forum in Austin this week, where industry leaders shared their invaluable insights on growing a property management business. The excitement in the room was undeniable, and the discussions were nothing short of inspiring.
Key Insights from the Panel
Our panelists brought a wealth of knowledge and experience, shedding light on various strategies for scaling and thriving in the property management industry. Here are some key takeaways:
- Owner-Centric Approach: Prioritizing homeowners in every decision to build trust and foster long-term relationships.
- Genuine Care and Referrals: Highlighting the power of word-of-mouth marketing driven by genuine care for people.
- Niche Marketing and Data Utilization: Leveraging data and embracing automation to efficiently scale operations.
- Ideal Customer Profile: Focusing on targeted marketing to attract the right customers.
Hosteeva's AI-Powered Revolution
At Hosteeva, we’re not just keeping pace with industry changes; we’re leading them with our innovative AI solutions.
Embracing AI as the Game Changer
AI is the future, and it’s setting us apart. During the conference, our co-founder and Chief Product Officer, Tony Shahbazian shared his passion and knowledge about Hosteeva’s AI journey. His discussion drew significant attention, highlighting the transformative potential of AI in property management.
The Future of AI in Hospitality: Introducing Hosteeva's Eva Voice Agent
As the hospitality industry continues to evolve, the integration of artificial intelligence (AI) is becoming a pivotal factor in enhancing guest experiences and streamlining operations. At Hosteeva, we are at the forefront of this transformation with our innovative Eva Voice Agent.
Eva is set to revolutionize the way we handle guest interactions, significantly cutting down operational costs and response times.
Meet Eva: The AI Voice Agent Redefining Guest Services
Eva Voice Agent is an AI-powered voice assistant designed to alleviate the load on call centers by efficiently managing and addressing a wide array of guest inquiries. This cutting-edge technology ensures that only complex cases requiring human intervention are transferred to live agents, thereby optimizing resource allocation and enhancing overall service quality.
The Road Ahead: Overcoming Challenges
While the journey to fully implementing Eva is exciting, it comes with its own set of challenges. Our team is diligently working to address these obstacles, focusing on seamless integration, data security, and scalability to ensure that Eva meets the highest standards of performance and reliability.
Looking Forward: Tony Shahbazian and the Unlock and Learn Series
To share more about this exciting project, Tony Shahbazian will be joining our ‘Unlock and Learn’ series with me, Talia Lockard, next week. We will delve into the development of Eva, the challenges faced, and the innovative solutions being implemented to ensure a successful rollout.
A Big Thank You to Our Panelists
I want to extend a heartfelt thank you to our amazing panelists:
- Manuel Arroyave, Owner of Casago Orlando
- Riley, CEO and Co-founder of Beachside VR
- Humphrey, CEO and Founder of Superhog
- Sarah, Senior Director of Sales and Marketing at Portoro
- Kyle Holmes, Streamline Vacation Rental Software
Looking Ahead
Hosteeva is committed to leading the industry with our AI-first approach. Our initiatives are designed to make property management smarter, more efficient, and more personalized. Stay tuned as we roll out these exciting new features and continue to redefine the future of property management.
Thank you for joining us at IMN, and we look forward to transforming the industry together!
Cheers,
Talia
